Living Dental Health - Dr Andrew Engel in Bend, Oregon

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• Devan Kearcher

  Posted Dec, 15 2019

  I saw Dr. Andrew Engel at living Health Dental a few years ago because he was in network through my insurance. He put 5 crowns in my mouth and I spent thousands and thousands of dollars for the work. He wasn't my favorite dentist to put it nicely so when my insurance changed I moved to a new dentist. 2 days ago one of the crowns Dr, Engel placed about 2 years ago came out while I was eating salad. I decided to go to Dr Engel to fix it since I assumed it would be free or close to it because crowns should last a minimum of 5 years if not 10 years plus. I had spent so much money with Living Health Dental and it should've been quick and easy to repair his work. When I went to my appointment the receptionist informed me that I would need to pay to put the crown back on, and not only that, but the cost was close to $300 because the dentist wanted xrays, an exam, etc. I was absolutely shocked and upset and left without having any work done. I drove straight to my current dentist and explained what had happened and the whole office was dismayed that Dr. Engel didn't stand behind his work. The dentist at this office said that he warrantied his crowns for at least 5 years and that it was standard practice. Luckily for me it worked out because the dentist I see now was amazing and fixed the crown when I had literally walked in with no appointment, he also did it for free. I asked how much it would've cost had I paid to have the crown cemented back on and was told $150, which I would consider reasonable. It is so sad that I spent so much money on work done by Dr Andrew Engel and he couldn't even stand behind something as simple as gluing a crown back on.

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